These Terms of Service ("Terms") apply when you use nealrfg.com (the "Website"), fill out a form on it, or text or call us through it. The Website is operated by Neal Roofing and Waterproofing LLC ("Neal Roofing," "we," "us" or "our"). Please read them carefully.
Accepting These Terms
By using the Website or submitting a form, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Website. You must be at least 18 years old to submit a form or request services.
Using the Website
You may use the Website to learn about our services and to contact us. You agree not to:
- Send false information, or submit a request for someone else without their permission
- Use the Website for anything unlawful, harmful or misleading
- Interfere with the Website, its security or its forms, or try to access parts that aren't public
- Use bots or scrapers to copy content or submit forms in bulk
- Upload anything that contains viruses or other harmful code
We may limit or block access for anyone who breaks these Terms.
Estimates and Website Information
The information on the Website is general and for educational purposes only. Roofing needs differ from one home or building to the next, so the Website is not a substitute for an inspection of your property.
Nothing on the Website is a quote, bid or offer to do work. Your price, scope, materials, schedule and warranty are set only after we inspect your property and give you a written estimate or proposal. Estimates are based on what we see at the inspection and can change if conditions turn out to be different once work begins, such as damaged decking found during a tear-off. The details are spelled out in your contract.
Descriptions of materials, roofing systems, warranties and service life are general. They depend on the product you choose, the manufacturer's terms, your property and local code. Photos labeled "Roofing material example" are illustrations, not photos of a specific Neal project. Advertised offers are subject to their stated terms and, where financing is involved, to credit approval.
Your Project Contract
If you hire us, your signed contract governs the work, payment, permits, warranty and any other project terms. If anything in these Terms conflicts with your signed contract, the contract controls.
Texts, Calls and Emails
When you check the consent box on our forms or press Submit, you agree that Neal Roofing and Waterproofing LLC may send you text messages about appointment setting and your project needs, at the mobile number you gave us. We may also call or email you about your request.
- Consent is not a condition of purchase.
- Message frequency varies based on your project.
- Message and data rates may apply. Check your plan with your mobile carrier.
- Reply STOP to any message, or text STOP to (561) 473-0192, to stop texts. We'll confirm with one final message. Reply START to start again.
- Reply HELP for help, call (561) 473-0192 or email info@nealrfg.com.
- Carriers are not liable for delayed or undelivered messages.
- You agree to tell us if you change or give up the mobile number you shared with us.
We don't sell or share your mobile number or text opt-in with third parties for their marketing. Our Privacy Policy explains how we handle your information, including appointment recording and advertising.
Financing Information
The Website may describe financing options offered by third-party financing partners. Neal Roofing is not a lender and doesn't make credit decisions. If you're interested in financing, you apply directly on the partner's own website, and we don't receive or pass along your application information. All financing is offered by those partners, is subject to credit approval, and is governed by the partner's own terms and privacy policy. Financing information on the Website is general and is not an offer of credit.
Our Content
The Website's text, photos, graphics, videos, logos and design belong to Neal Roofing and Waterproofing LLC or the people who license them to us, and copyright and trademark laws protect them. You may view and print pages for your own personal, non-commercial use. You may not copy, republish, sell or change our content, or use our name or logo, without our written permission.
Reviews, Photos and Things You Send Us
Your information and home photos. We always ask you for the information we need for your project. Photos of your home, whether you send them or we take them during an inspection, are used only to prepare your quote and to give you information about your new roof.
Messages and reviews. When you send us a message, review or other content, you confirm it's honest, that it's yours to share, and that it doesn't break the law or anyone else's rights. Reviews you post on review or social media sites are covered by those sites' terms. We don't offer payment or discounts in exchange for positive reviews.
Links to Other Websites
The Website links to other sites, such as social media, review sites, map and video services, manufacturers and financing partners. We don't control those sites and aren't responsible for their content, terms or privacy practices. Your use of them is at your own risk and under their terms.
Disclaimers
The Website and its content are provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind about the Website, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose or non-infringement. We don't promise the Website will always be available or free of errors.
This disclaimer covers the Website only. Warranties for roofing work and materials are those stated in your signed contract and the manufacturer's documents.
Limitation of Liability
To the fullest extent the law allows, Neal Roofing and Waterproofing LLC and its owners, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data, that arise from your use of the Website or your reliance on its content. Nothing in these Terms limits any liability the law doesn't allow us to limit, or any rights you have under your signed contract.
Indemnification
You agree to defend, indemnify and hold harmless Neal Roofing and Waterproofing LLC and its owners, employees and agents from any claims, losses and costs, including reasonable attorney's fees, that result from your misuse of the Website, content you submit, or your violation of these Terms or someone else's rights.
Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute about these Terms or the Website will be brought in the state or federal courts located in Palm Beach County, Florida, and you agree to those courts' jurisdiction. Disputes about roofing work are handled as your signed contract provides.
If any part of these Terms can't be enforced, the rest stays in effect. If we don't enforce a part of these Terms right away, we can still enforce it later.
Changes to These Terms
We may update these Terms from time to time. When we do, we'll post the new version on this page and change the "Last updated" date. If you use the Website after an update, you accept the updated Terms.
Contact Us
Neal Roofing and Waterproofing LLC
2101 Centrepark W Dr, Suite 100, West Palm Beach, FL 33409
Phone: (561) 473-0192
Email: info@nealrfg.com
License #CCC1332869